Options is designated by the Illinois Telecommunications Access Corporation (ITAC) as a demonstration site for amplified telephone equipment. To qualify for this free program a person must: be a legal resident of Illinois, be deaf, be hard of hearing, have a speech impairment, or deaf-blind to the extent that they cannot use a standard phone, and have landline or cellphone service. Applications are available at both Options locations and require the signature of a doctor, audiologist, DHS counselor for the Deaf, speech language pathologist or hearing aid specialist.